Why some people are rude
You realize that rude people are people who are disconnected from the rest. That’s the reason they create a fuss over things that won’t matter the next second.
In their minds, they don’t have a reason to change that feeling of disconnection. And even when they engage in a face-to-face conversation, not through email or the web, they don’t have an idea why they should start behaving differently.
Again, people can become quite rude when they’ve had a bad day. This could be their only way of venting out their anger.
So they will intimidate you to submit to their anger so they can feel the strength in them. This phenomenon is known as ”Bully Syndrome”.
In realty, these are weak people on the inside. In fact, they are disconnected people who will back off immediately they are faced head-on.
So when you’re equipped with this information, don’t use the opportunity to become a bully instead.
Rather, the best way to handle this would be to face their behavior with them.